Privacy Policy
Last Updated: February 2, 2026
At BergStay.in ("we," "us," or "our"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, make bookings, or use our services for hill stays and hotel reservations.
Information We Collect
We collect:
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Personal Data: Name, email (e.g., info@bergstay.in), phone/WhatsApp (8807065453), address, payment details, and booking preferences.
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Usage Data: IP address, browser type, pages visited, and booking history.
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Cookies: For site functionality, analytics, and personalized recommendations (e.g., hill retreat suggestions).
How We Use Your Information
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Process bookings and payments for hotels/resorts.
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Send confirmations, updates, and promotional offers (opt-out anytime).
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Improve services, analyze trends, and prevent fraud.
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Comply with legal obligations.
Sharing Your Information
We share data only with:
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Trusted partners (hotels, payment gateways like Razorpay).
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Legal authorities if required.
We do not sell your data.
Your Rights
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Access, correct, or delete your data.
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Opt out of marketing.
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Withdraw consent.
Email us at info@bergstay.in to exercise rights.
Data Security
We use encryption (SSL), firewalls, and secure servers. However, no system is 100% secure.
Cookies & Tracking
Manage cookies via browser settings. We use Google Analytics (learn more at google.com/policies/privacy).
Children's Privacy
Our services are not for children under 13. We do not knowingly collect their data.
Changes to This Policy
We may update this policy. Check back or we'll notify you.
Contact Us
Berg Stay Private Limited
No.99, Bharathiyar Road,
Pappanaicken Palayam,
COIMBATORE 641037,
Tamil Nadu, India
Email: info@bergstay.in
Phone/WhatsApp: 8807065453